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How Buying Works
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How do I find items I like on Nuuly Thrift?
Can I save items I like?
What does it mean if something is New With Tags (NWT) or Well-Worn?
Payment Methods
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What are your accepted payment methods?
How do I update my payment methods?
How do I buy something on Nuuly Thrift with Nuuly Cash?
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How does shipping work on Nuuly Thrift?
Can sellers ship internationally, to APO/FPO or PO Boxes?
Can I get free shipping?
Order Issues
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What if I changed my mind about my purchase?
My order was cancelled! What happened?
I haven't received my order yet. What do I do now?
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What's relisting?
Why would I want to relist?
How do I relist an item?
FAQs Overview