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FAQS

Selling

Order Issues

Why was my listing taken down?
I forgot to include a key detail about an item in its listing and someone bought it. What do I do now?
What if I need to cancel an order?
I'm on vacation and can't ship my order in time. What do I do now?
Why was my order auto-cancelled?
I forgot to send something in my order. What do I do now?
The buyer says they haven't received their order. What happened?
The buyer said there's an issue with their order. What do I do now?
I received an email that says the buyer reported an issue with an item in their order. What now?
Buying FAQs
Selling FAQs