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FAQs
Cleaning + Repairs
Should I wash or dry clean anything before I send it back?
Skip the laundry and dry cleaning. Seriously. Wine stains, party fouls, paw prints, artistic kids with markers—let us handle it at our state-of-the-art professional cleaning and repair facility. We're experts in the chemistry of cleaning and sanitizing clothing while preserving the integrity of the fabric for the next renter.
Are there damage fees?
What if I receive a damaged item in my Nuuly?
How do you clean stuff?
Can I wash or dry clean my Nuuly items?
Um, I damaged an item at home. What should I do?
Can I hem, lengthen, tailor or otherwise alter any subscription items?
Does your dry cleaning solvent contain PERC?
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