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FAQs

My Account: Subscription + Billing

How much is a Nuuly subscription? What's included?

A Nuuly subscription costs $88 per month, plus tax where applicable, and includes your choice of any six items to rent; free, fast shipping and returns; the opportunity to buy what you love at a discount—plus, we do all the laundry and dry cleaning. There are no late fees, no damage fees and you can pause or cancel your subscription at any time.

If you need more flexibility, we also offer the option to add up to two bonus items—additional rentals—to any Nuuly for $18 each.

We currently offer one plan, but we’d love to hear what other subscription offerings you’d like to see.

When will I be charged for my subscription?
Can I change my subscription billing date?
Are there any additional fees or hidden charges?
What are your accepted payment methods?
How do I update my credit card?
How do I see past receipts/invoices?
Can I pause my subscription?
How do I cancel my subscription?
Can I unlock my Nuuly earlier than my billing date?
How much does Unlock Early cost?
When will I be charged for Unlock Early?
I Unlocked Early. What's my new billing date?
Help! I don't see the Unlock Early buttons or links.
Can I Unlock Early before I return my items or while they are in transit?
Why do you want my cell phone number?
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