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FAQs

Cleaning + Repairs

How do you clean the clothes?

The professionals at our state-of-the-art professional cleaning and repair facility are experts in the chemistry of cleaning and sanitizing clothing while preserving the integrity of the fabric for the next renter. We use both wet and dry cleaning methods and our dry cleaning solvent is 100% PERC-free. We also clean each Nuuly bag between rentals.

Can I wash or dry clean my Nuuly items?
Can I hem, lengthen, tailor or otherwise alter any subscription items?
Um, I damaged an item at home. Are there damage fees?
What if I receive a damaged item in my Nuuly?
Does your dry cleaning solvent contain PERC?
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